Blade

Ready-made programmable software to help you build a customized contact center build on top of Flex.

Introducing Blade

Blade enables clients to configure commonly requested features, eliminating the need to develop plugins. You can launch a Twilio Flex contact center in days vs. months - saving time and spending. Get features out of the box with blade.

Blade supports popular CRMs,

ticketing software and Stripe.

Integrations

Jumpstart your

Flex contact center

with Blade

Blade enables clients to configure commonly requested features, eliminating the need to

develop plugins. You can launch a Twilio Flex contact center in days vs. months — saving

time and spending. Get features out of the

box with Blade.

Customer services

Blade is customizable to meet your exact specifications.

Omni-channel

Blade supports Phone, SMS, Website chat, Line, Facebook Messenger, WhatsApp.

Built on Twilio Flex. We are proud

 to be a Twilio Gold Partner.

Get features out of-the-box using Blade

Basic features

Agent Groups

Call Notes

Contacts & Search

Call Disposition

History (Call, Chat, Message)

Inbound & Outbound Calling

Inbound & Outbound SMS

Outbound Dial-pad

Voicemail

Advances features

Custom Domain

Campaign Management

Call Recording

Redundancy & Backups

SSO / Okta

Salesforce & Stripe Integrations

Impekable

Impekable is an award winning digital product agency specializing in UI UX Design, Mobile App Development and Web Development. 

Our address

99 South Almaden Blvd Suite 600
San Jose, CA 95113

Get in touch

What we do

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© 2020 by Impekable.