Impekable

Blade

Ready-made programmable software to help you build a customized contact center build on top of Flex.

Introducing Blade

Blade enables clients to configure commonly requested features, eliminating the need to develop plugins. You can launch a Twilio Flex contact center in days vs. months – saving time and spending. Get features out of the box with blade.

Jumpstart your
Flex contact center
with Blade

Blade enables clients to configure commonly requested features, eliminating the need to develop plugins. You can launch a Twilio Flex contact center in days vs. months — saving time and spending. Get features out of the box with Blade.

Get in Touch

Integrations

Blade supports popular CRMs,

ticketing software and Stripe.

Integrations

Blade is customizable to meet your

exact specifications.

 

Integrations

Blade supports Phone, SMS, Website chat,

Line, Facebook Messenger, WhatsApp.

Built on Twilio Flex. We are proud
to be a Twilio Gold Partner.

Get features out of-the-box using Blade

 

World Vision, an organization that tackles the causes of poverty and injustice, uses NofyMe to alert those interested on ways to get involved and make an impact. World Vision’s NofyMe campaign drives donations by sending notifications to sponsors, volunteers and ambassadors about upcoming events, fundraising competitions and health challenges.

Basic features

  • Agent Groups
  • Call Notes
  • Contacts & Search
  • Call Disposition
  • History (Call, Chat, Message)
  • Inbound & Outbound Calling
  • Inbound & Outbound SMS
  • Outbound Dial-pad
  • Voicemail

Advances features

  • Custom Domain
  • Campaign Management
  • Call Recording
  • Redundancy & Backups
  • SSO / Okta
  • Salesforce & Stripe Integrations