Blade

About

Ready-made programmable software to help you build a customized contact center build on top of Flex.

Project length
TBD
Technology Partners
TBD

Services

TBD

Introducing Blade

Blade enables clients to configure commonly requested features, eliminating the need to develop plugins. You can launch a Twilio Flex contact center in days vs. months – saving time and spending. Get features out of the box with blade.

Jumpstart your Flex contact center with Blade

Blade enables clients to configure commonly requested features, eliminating the need to develop plugins. You can launch a Twilio Flex contact center in days vs. months — saving time and spending. Get features out of the box with Blade.

  • Integrations
    Blade supports popular CRMs, ticketing software and Stripe.
  • Integrations
    Blade is customizable to meet your exact specifications.
  • Integrations
    Blade supports Phone, SMS, Website chat, Line, Facebook Messenger, WhatsApp.

Built on Twilio Flex. We are proud to be a Twilio Gold Partner.

Get features out of-the-box using Blade

World Vision, an organization that tackles the causes of poverty and injustice, uses NofyMe to alert those interested on ways to get involved and make an impact. World Vision’s NofyMe campaign drives donations by sending notifications to sponsors, volunteers and ambassadors about upcoming events, fundraising competitions and health challenges.

Basic features

Agent Groups
Call Notes
Contacts & Search
Call Disposition
History (Call, Chat, Message)

Inbound & Outbound Calling

Inbound & Outbound SMS

Outbound Dial-pad

Voicemail

Advances features

Custom Domain

Campaign Management

Call Recording

Redundancy & Backups

SSO / Okta

Salesforce & Stripe Integrations

Testimonials

What our clients
say about us.

Ready to Work with Us?

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