About
Ready-made programmable software to help you build a customized contact center build on top of Flex.
Services
TBD
Introducing Blade
Blade enables clients to configure commonly requested features, eliminating the need to develop plugins. You can launch a Twilio Flex contact center in days vs. months – saving time and spending. Get features out of the box with blade.
Jumpstart your Flex contact center with Blade
Blade enables clients to configure commonly requested features, eliminating the need to develop plugins. You can launch a Twilio Flex contact center in days vs. months — saving time and spending. Get features out of the box with Blade.
- Integrations
Blade supports popular CRMs, ticketing software and Stripe. - Integrations
Blade is customizable to meet your exact specifications. - Integrations
Blade supports Phone, SMS, Website chat, Line, Facebook Messenger, WhatsApp.
Built on Twilio Flex. We are proud to be a Twilio Gold Partner.
Get features out of-the-box using Blade
World Vision, an organization that tackles the causes of poverty and injustice, uses NofyMe to alert those interested on ways to get involved and make an impact. World Vision’s NofyMe campaign drives donations by sending notifications to sponsors, volunteers and ambassadors about upcoming events, fundraising competitions and health challenges.
Basic features
Agent Groups
Call Notes
Contacts & Search
Call Disposition
History (Call, Chat, Message)
Inbound & Outbound Calling
Inbound & Outbound SMS
Outbound Dial-pad
Voicemail
Advances features
Custom Domain
Campaign Management
Call Recording
Redundancy & Backups
SSO / Okta
Salesforce & Stripe Integrations
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