CallFu

About

Callfu is an omni-channel cloud contact center that allows customers to interact and facilitate discussions with support teams via numerous channels.

Project length
TBD
Technology Partners
TBD

Services

TBD

CallFu Keeps Your Communications In One Place

In an era where communication is one of the most important aspects of your business, call centers need to provide more than voice support, they need to capitalize on all channels that are available.

Introducing CallFu

CallFu is an omni-channel cloud contact center that allows customers to interact and facilitate discussions with support teams via numerous channels such as through your website, FB Messenger, SMS, app, and more. Using a single interface, CallFu keeps all communications in one place and allows your customer support teams to make clear decisions, faster.

Why choose us

  • CallFu makes reporting and analytics easy.
  • Data such as the number of cases, average case handling times, cases by channels, and
    by agents are already included in the reporting dashboard.
  • Reports can be exported to CSV
  • or a spreadsheet for easy import into other dashboard products or business intelligence tools.
  • You can also customize reports by choosing certain performance trends, call satisfaction rates or hold times.

Built on Twilio -Chat Widget For H&M

H&M uses Twilio Programmable Chat makes it easy for you to add chat features into your native web and mobile apps.

Testimonials

What our clients
say about us.

Ready to Work with Us?

Let Impekable take the lead on your next mobile application or SmartTV application design or development project. Reach out for more on how we can help.

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